CEU COURSE FORM |
| Course ID: |
BUS.200.1.40 |
| Course Name: |
Discover Your Strengths and the Style of Your Communications-Part I |
| Instructor: |
Nyda Bittmann-Neville |
| Course Rating: |
(Out of 5)
|
| CEU Credit: |
.40 |
| Start Date: 10/26/2010 End Date: 11/16/2010 Cut Off Date: 10/13/2010 |
| Class Minimum: 8 Class Maximum: 10 |
| Description: |
This course explores communication styles and skills which enable the SS and SSZ instructors to improve communication and connection with their clients, prospects, and colleagues. An important part of this course is putting into practice what you learn in the course with your clients. |
| Purpose: |
The purpose of this course is to assist SS and SSZ instructors to discover (or re-discover) your own communication style; learn to recognize your strengths and limitations; increase your existing communication skills through ‘style shifting’ which means deliberately shifting your speaking on the fly to ensure effective communication with the other person; enhance your ability to ask questions to improve your listening skill. |
| Objectives: |
1. Learn about different communication styles.
2. Learn the different ways we communicate beyond ‘body language’.
3. Explore ways we communicate from our strengths and from our limitations.
4. Enhance your listening skills for a better and broader connection with the other person.
5. Learn how to implement new techniques to effectively communicate with a wider range of people.
6. Enhance your skills for diffusing or resolving conflicts.
7. Increase your ability to ‘style shift’ meaning adapting your communication delivery in a deliberate manner to have better communication and connection with the other person.
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| Outcomes: |
1. Increase your skill to learn to recognize communications styles by various attributes.
2. Increase your skill on how to identify the strengths and weaknesses of your own and also the styles others.
3. Increase you skill to learn to shift and respond effectively.
4. Increase your skill to learn how to utilize the tools to become a more efficient communicator.
5. Increase your skill with interactive class practice and put into action effective listening and questioning skills.
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| Topics: |
1. Defining communications.
2. Exploring the ways we communicate.
3. Tools of an effective communicator.
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| Class Info: |
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| Class Structure: |
Class Structure:
Class # 1: 60% Class Leader Presentation – 40% of Student Presentation
Class # 2: 50% Class Leader Presentation – 50% of Student Presentation
Class # 3: 40% Class Leader Presentation – 60% of Student Presentation
Class # 4: 40% Class Leader Presentation – 60% of Student Presentation
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| Policies: |
See Policies and Procedures at www.sszi.com or Course Description pdf. |
| Course Description/Enrollment PDF
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